Shipping policy

Last Updated: September 5, 2026

At Spraykart, we offer Free Express Delivery Across India on eligible orders placed through our website. We aim to provide a fast, secure, and transparent delivery experience for all perfume and fragrance orders.

This Shipping Policy explains our shipping charges, order processing time, dispatch timeline, estimated delivery time, order tracking, and other important delivery information.

1. Shipping Coverage

Spraykart provides express delivery across India, subject to courier serviceability at the delivery PIN code.

Some remote, rural, or restricted locations may have limited courier serviceability or may require additional delivery time.

2. Order Processing & Dispatch

Orders are generally processed and dispatched within 0–1 day after successful order confirmation.

Order processing is available all days of the week, including weekends, subject to courier pickup and operational availability.

Once your order has been dispatched, tracking details will be shared through the contact information provided while placing the order.

Order Processing & Dispatch Time: 0–1 day

3. Estimated Delivery Time

After dispatch, orders are generally delivered within 1–5 days, depending on the delivery location and courier serviceability.

Estimated Transit Time: 1–5 days after dispatch

Estimated Total Delivery Time: Approximately 1–6 days from order confirmation

Delivery timelines are estimates and may occasionally vary due to courier operations, destination, weather conditions, public holidays, transportation disruptions, or other circumstances beyond our reasonable control.

4. Free Express Delivery Across India

Spraykart offers Free Express Delivery Across India on eligible orders.

Shipping Charge: ₹0

No standard express shipping fee is charged on eligible orders.

If an exception applies to a particular order or delivery location, any applicable charge will be clearly communicated or displayed before the order is completed.

5. Fast & Secure Express Shipping

We work with established courier and logistics partners to provide fast, secure, and trackable express delivery.

Perfume and fragrance orders are carefully packed before dispatch to help protect the products during transportation.

Actual delivery speed may depend on the destination, courier network, and serviceability of the delivery PIN code.

6. Order Tracking

Once your order has been dispatched, tracking information will be shared through the contact details provided during checkout.

You can use these tracking details to monitor the status and movement of your shipment.

Tracking information may take some time to become active after the shipment is handed over to the courier partner.

7. Delivery Serviceability

We deliver to serviceable PIN codes across India.

Delivery to certain remote, rural, or restricted locations may take longer or may not be available through our courier partners.

If we are unable to deliver an order to the address provided, we will attempt to contact the customer using the contact information associated with the order.

8. Delivery Delays

While we aim to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances including:

• Weather conditions or natural disasters
• Courier or transportation disruptions
• Public holidays or local restrictions
• Operational or logistical issues
• Remote or difficult-to-service locations
• Incorrect or incomplete delivery information
• Other circumstances beyond our reasonable control

If your shipment is significantly delayed, please contact our customer support team with your order number so that we can assist you with the shipment status.

9. Incorrect or Incomplete Shipping Address

Customers are responsible for providing complete and accurate delivery information while placing an order, including the recipient's name, complete address, city, state, PIN code, and valid mobile number.

Spraykart cannot be responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided by the customer.

If you need to change your delivery address after placing an order, please contact us as soon as possible. Address modifications may not be possible once an order has been dispatched.

10. Failed Delivery Attempts

Our courier partners may make delivery attempts according to their applicable operational policies.

A shipment may be returned to Spraykart if delivery cannot be completed because the recipient is unavailable, the address is incorrect or incomplete, the recipient refuses the shipment, or the courier partner is unable to contact the recipient.

If an order is returned due to incorrect customer information, refusal of delivery, or repeated unsuccessful delivery attempts, additional charges may apply if re-shipping is requested.

11. Damaged or Tampered Packages

We take reasonable care to securely pack perfume and fragrance orders before dispatch.

If your package appears visibly damaged, opened, or tampered with upon delivery, please contact Spraykart customer support as soon as possible.

We may request photographs or videos of the package, shipping label, and product to investigate a damaged or tampered shipment.

12. Lost or Undelivered Shipments

If your tracking information indicates that your shipment may be lost, misrouted, or experiencing an unusual delay, please contact us with your order number.

We will coordinate with the relevant courier partner and take reasonable steps to investigate and assist with resolving the issue.

13. Delivery Confirmation

An order may be considered delivered when the courier partner's tracking system records the shipment as successfully delivered to the delivery address provided with the order.

If your tracking status shows Delivered but you have not received your package, please contact us promptly so that we can investigate the matter with the courier partner.

14. Perfume & Fragrance Shipping

Spraykart takes appropriate care while packing and shipping perfume and fragrance products.

Certain courier or transportation restrictions may apply to fragrance products. Delivery availability may therefore depend on the destination, courier serviceability, and applicable transportation requirements.

15. Order Cancellation After Dispatch

Orders may be eligible for cancellation before dispatch in accordance with our applicable cancellation policy.

Once an order has been dispatched, cancellation may no longer be possible.

Please refer to our Cancellation, Return & Refund Policy for detailed information regarding cancellations, returns, replacements, and refunds.

16. Contact Us

For questions regarding shipping, order tracking, delivery status, or estimated delivery times, please contact Spraykart Customer Support through the contact details available on our website.

Please provide your order number when contacting us regarding an existing order so that we can assist you efficiently.

Shipping Information at a Glance

Shipping Detail	Spraykart Shipping Information
Shipping Coverage	Across India
Delivery Type	Express Delivery
Shipping Cost	FREE (₹0)
Order Processing & Dispatch	0–1 day
Estimated Transit Time	1–5 days after dispatch
Estimated Total Delivery Time	Approximately 1–6 days
Order Tracking	Available after dispatch

Important Note

Delivery timelines are estimates and not guaranteed delivery dates. Actual delivery time may vary depending on destination, courier serviceability, transportation conditions, and circumstances beyond Spraykart's reasonable control.

Spraykart may update this Shipping Policy from time to time. Any changes will be reflected on this page along with the revised Last Updated date.